Free standard delivery over £50
Unbranded, secure packaging guaranteed
5% off your first order
When you sign up
Registered Veterinary Retailer
Genuine pet medicine
Sales, Delivery & Returns
Do you have a problem that needs to be solved? You may not be the only one. Here are the answers to some of the most common questions we get asked so you can find your solution quickly.
If you’re still having problems, please don’t hesitate to email our Customer Service Team at hello@ashcroft4pets.co.uk, and a member of our team will get back to you as soon as possible.
Or, you may find the answers you need on our information pages below.
Royal Mail Standard | £3.49
Estimated delivery within 2-3 working days. Excludes bank holidays. Not a guaranteed service.
Free standard delivery on orders over £50
Royal Mail 24 First Class Recorded | £4.99
Estimated delivery within 1 working day. Excludes bank holidays. Not a guaranteed service.
Royal Mail Special Delivery Guaranteed by 1pm | £6.99
Order by the 2:00 PM weekday cut-off time for guaranteed delivery by 1:00 PM the next business day.
Orders placed after the cut-off on Friday will be delivered on Tuesday.
Customer Care
Need Help?
Feel free to submit an enquiry via the form and we will get back to you as soon as possible.
