# Complaints & Feedback

>   Free standard delivery over £50 Unbranded, secure packaging guaranteed   5% off your first order When you sign up   Registered Veterinary Retailer Genuine pet medicine Complaints & Feedback Ashcroft4Pets has a written complaints procedure in place to ensure

*Source: https://ashcroft4pets.co.uk/complaints-feedback/*

### Free standard delivery over £50

Unbranded, secure packaging guaranteed

### 5% off your first order

When you sign up

### Registered Veterinary Retailer

Genuine pet medicine

# Complaints & Feedback

Ashcroft4Pets has a written complaints procedure in place to ensure that all complaints are handled fairly, promptly, and consistently.

If you wish to make a complaint about any aspect of our veterinary service or the supply of pet medicines, please contact us in writing or by email. To help us investigate your concern efficiently, please include relevant details such as order information and dates where possible.
Email:
hello@ashcroft4pets.co.ukPost:
Our postal address can be found on the Contact Us page of this website.

We aim to acknowledge all written complaints within five working days of receipt and will keep you informed of the progress and outcome of our investigation.

**Feedback**
 We also welcome feedback on our service. If you have any comments or suggestions, please feel free to contact us using the details above.

### Customer Care

Main Menu

### Need Help?

Feel free to submit an enquiry via the form and we will get back to you as soon as possible.

[Contact Us](https://ashcroft4pets.co.uk/contact-us/)